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Brook Ellingwood's Résumé

Summary

  • Transmedia Content Strategy, User Experience, Publishing Solutions Architecture
  • Experienced Management of products and teams
  • Cross-disciplinary change management and staff development
  • Best practices applied to usability and marketing
  • Long view analysis of social and ethical trends in emerging media

Professional Experience

  1. Interactive Director

    KCTS Television: Seattle, WA
    August 2011 - Present

    Screen shot of KCTS website

    Tags: Broadcast Media, Non-Profit

    Provide strategic and tactical leadership in re-envisioning role of public television station's Interactive department, from supporting other departments' initiatives to being source of original content with lasting value to the community we serve.

  2. Experience Architect/Interactive Producer

    KCTS Television: Seattle, WA
    November 2009 - July 2011

    Screen shot of KCTS website

    Tags: Broadcast Media, Non-Profit

    Manage information design and creative design for Interactive properties of PBS member public television station covering western Washington and British Columbia. Guide front-end coding standards and visual design. Conceive and develop content. Evaluate web analytics.

    Led 2010 site redesign, ongoing revamp of donation system and television schedule, working with PBS on integrating national projects into needs of local station websites.

  3. Media Producing, Web Development, Information Architecture, Editorial

    Consulting and Contract: Seattle, WA
    6/2008 - 11/2009

    Covera of English and Japanese editions

    Tags: Freelance, Client Relationships, Editorial, User Experience, Web Development, Publishing Solutions

    Provided English-language consultation for Japanese translation of book Here Comes Everybody, by .

    Supported clients and agencies with architected solutions for media needs and Web development. Select organizations: POP, ZAAZ, HGC, Media Space at UW, REI. Select samples: BECU, The Wild Ginger.

  4. Manager, Information Architecture | Online Production

    REI.com: Kent, WA
    11/2004 - 6/2008

    Screen shot of REI website

    Tags: Ecommerce, Staff Development, Change Management, User Experience, Web Development, Publishing Solutions

    Managed Information Architecture and Customer Experience Development for $250M ecommerce business unit at $1.5B retailer. Five direct reports plus contract staff. Worked closely with Design, Merchandising, Software Development, Analytics, Marketing, and others. Responsible for staffing, budgeting, site quality. Accountable for sales performance, staff development, customer experience. Highlights:

    • Implemented staff development plan, including training in Web Standards, Project Management, Information Architecture, XSLT, Accessibility
    • Program managed 18-month complete site redesign and recoding
    • Work resulted in significant measureable improvements, including large boost in traffic from natural search
  5. Producer (Contract)

    MicrosoftRedmond WA
    11/2001 - 12/2002

    Microsoft logo

    Tags: Contract, Publishing Management, Structured Data

    Coordinated editorial, design, video and development project schedules across multiple business units and overseas vendor for About Microsoft, Licensing, Security, .Net. Developed and implemented new production procedures, including training staff and vendors.

  6. Company Producer

    Invisible WorldsSan Francisco CA | Petaluma CA
    8/1999 - 12/2000

    Invisible Worlds logo

    Tags: Startup, Structured Data, Publishing Solutions

    Produced content and managed publishing for 70-person technology startup developing XML management tools and the IETF standard Blocks Extensible Exchange Protocol.

  7. Editor | Producer

    Walt Disney Internet Group | Starwave Corp.Bellevue WA
    9/1996 - 8/1999

    Starwave and Disney logos

    Tags: Big Media, Startup, Merger, Change Managment, Editorial, User Experience

    Wrote and produced content, features, community for CelebSite, Mr, Showbiz, ABCNEWS.com, ABC.com, Oscars.com, GO.com. Defined product specifications and managed cross-functional development resources.

Education

  1. Master of Communication in Digital Media

    University of WashingtonSeattle WA
    2008 - 2011

    University of Washington Master of Communications in Digital Media

    Tags: Media Practice, Business Cases, Media Evolution, Media Ethics, Change Management

    "Media Space" Research Assistant. "Flip the Media" consultant.

  2. Bachelor of the Arts

    Evergreen State CollegeOlympia WA
    1985 - 1989

    The Evergreen State College, Olympia, WA

    Tags: Film/Video, Sound Engineering, Performance, Electronic Composition

    Multi-disciplinary studies in Communication. Student staff for media equipment library, black box theatre.

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published on blue collar rocket science

published on flip the media